About this job

Sales Associate-Luxury Retail - RIMOWA (LVMH Group)

JOBLUX - Dallas, TX , United States

Job description

Since 1898, RIMOWA has placed quality and innovation at its core, introducing prestigious aluminum luggage in 1937 and premium polycarbonate in 2000. RIMOWA combines artisanal savoir-faire with integrated design to provide leading products developed in Germany and distributed in 60 countries through 150 stores globally. RIMOWA joined the LVMH (Louis Vuitton Mo√ęt Hennessy) luxury group in January of 2017 and share the same aspiration; to build the future of tradition. We seek to attract, recruit and develop the most talented individuals, whatever their level of experience. The diversity of our ecosystem offers each person unparalleled career opportunities, and therefore holds a definite appeal for candidates. Thanks to our exemplary sourcing and recruitment approach, we are widely recognized as a preferred employer.

POSITION TITLE : Sales Associate

REPORTS TO: Store Manager

LOCATION: Northpark Mall, Dallas, Texas

General Mission:

The RIMOWA Sales Associate is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.

Key Responsibilities:


  • Achieve personal sales goals
  • Educate clients with company history and the most current product knowledge
  • Keep an active client book to cultivate new/existing client relationships
  • Support team members to achieve store sales goals

Customer Service

  • Always present yourself in a friendly and professional manner
  • Ensure prompt follow up with client purchases, repairs and inquires
  • Provide the best experience for customers by continuously building knowledge of company history, new product and competitors


  • Understanding of store POS system
  • Process payment/return of merchandise
  • Conduct inventory counts and adhere to company loss prevention policy
  • Maintain/execute store merchandising standards
  • Maintain store readiness and housekeeping duties

*These duties outlined reflect the job description as accurately as possible at this time. Duties are subject to change at the discretion of Management.


  • Luxury sales experience ideal
  • Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
  • Professional presentation, excellent communication skills both verbal and written
  • High school Diploma or equivalent
  • Excellent problem solving skills, positive attitude, team player
  • Ideal candidate has knowledge of fashion, design trends and love of travel
  • Ability to work varied hours/days, including nights, weekends and holidays
  • Must be able to lift large boxes up to 20lbs repeatedly

Working Conditions : Ability to work under pressure, attention to detail, moderate lifting, standing for extended periods, reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing, significant use of memory, finding information, computer use, continuous learning

Job Type: Full-time

Aditional Information
About this company
JOBLUX is the first niche social network for luxury brands professionals and students/alumni. Our network is present globally in more than 27 countries and translated in over 9 languages. All luxury market fans keep up in an easy to use and rich quality content portal in order to succeed their niche networking, job hunt, read news, grow and collaborate.